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Restarting Printing

If your printer stops due to some error (e.g. paper or ink), OS X will usually stop all jobs for the printer. The result is a lack of printer operation even after you resolve the problem. You try printing something but nothing comes out.

1. Turn off your printer, wait a few seconds, and turn it back on.
2. Go to /Applications/Utilities and launch Printer Setup Utility with a double-click. (To get to the Applications folder, first double-click on the hard drive icon on the desktop, to open a window. Then click Applications in the left sidebar.)
3. In the Printer List, highlight the printer that shows stopped.
4. Choose Printers > Show Jobs
5. Delete pending print jobs if you wish:
   • Highlight a job name in the lower portion of the jobs window.
   • Click the delete icon.
6. Click the start jobs icon.
7. Close the jobs window and quit Printer Setup Utility.

Note that when jobs are stopped, you'll see a little exclamation point in the Print dialog next to the printer name. If you get the following question when you try to print something, here are what the three answers mean:

• Add to Queue: Just add this print job to the queue; I'll worry about starting the printer later.
• Continue: Add this print job to the queue and try to restart the print jobs automatically.
• Cancel: Forget about this print job; I've changed my mind.