Support, Training, Repairs
Macs Only

 

 

 

 

m3

 

 

Macs Only: Support, Training, Repairs

 

 

Since 2002

Cambria, California

805-924-1609 or via email: rick AT cfcl.com

I specialize in Macintosh support and training in the Cambria area. With over 20 years' experience as a software engineer for Apple Computer — four years of Mac OS X development and usage experience — I have the skills to provide quick response when you need it.

The emphasis is on getting your problems solved quickly and effectively, minimizing the impact on your productivity.

Most work is done at your location.

Training:
General Macintosh training: Basics, Email & Web, networking & file sharing, extensions & control panels, etc.
Mac OS X: Fundamentals, setup & tuning, networking & internet, System Preferences, iTunes, CD burning, etc.
Troubleshooting:
Email & Web access problems
System crashes and freezes, printing problems
Disk problems: "first aid" for corrupted hard drives and files
Cleanup & tuning, performance optimization
Software upgrades:
Operating system upgrades, driver upgrades for printers, scanners, etc.
Hardware upgrades and repairs:
Memory upgrades; hard disk replacement and upgrades
Memory-backup battery replacement on older Macs (flat $35 labor plus battery)
Installation & testing of new peripherals (e.g. printers)
Accessories & cables
Network design & setup: Wired and wireless network equipment, routers, cabling, and setup
Wireless network equipment & setup
Router installation & configuration
File sharing among computers
Computer migration:
Research & recomendations for upgrading
Moving files from an old system to a new one.

 

Hardware Sales

I do not sell computers, but I often order parts and equipment for clients. The list includes such things as memory, hard drives, network routers, wireless cards, cables, printers, and accessories — basically everything but the computer itself. Virtually everything is sold to you at my cost, plus applicable tax and shipping. I comparison-shop the online retailers to find the best prices.

Labor rates and Invoicing

My standard labor rate is $64/hour. I often do not charge for part of the time spent doing support or instruction, to keep your costs down. Travel time is not charged. For clients, email support and short telephone calls are free! (Calls over 1/2 hour will be billed at half the normal rate.)

Invoices are mailed on the last day of each month, to all clients who have incurred charges during that month.

Please call 805-924-1609

Copyright © 1995-2013 - Rick Auricchio